Ex-Calif
Well-known member
I bought a 6AH knockoff battery off Amazon which failed after 3 months; it had a 1- yr warranty. I contacted Amazon CS who told be to contact seller. Seller ignored me, so I called Amazon CS back 3X.
I have never had to ask Amazon to honor a warranty. I understand your frustration but I have had bad warranty issues from stick a brick stores too.
On one hand Amazon is "predominantly" an online store front for 3rd parties or a reseller of other company's goods. It is murky water determining who is actually responsible to honor the warranty.
My bottom line is that I don't buy anything online of a value larger than I am willing to lose. Whether eBay, Amazon or any stand alone merchant. Part of the human experience is getting ripped off or feeling ripped off once in a while - LOL...